2022.08.24 WednesdayThe Service Advisor will be responsible for overdelivering on the customer experience at our service locations. $32 to $37 Hourly. Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms. Remains flexible and responsive to changing conditions, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Basic mathematic skills to prepare and transact estimates and payments, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Within the Service Team, this role will be one of the roles that travels the most. Password (8+ characters) . Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). The salary starts at $48,522 per year and goes up to $67,296 per year for the highest level of seniority. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Get a free, personalized salary estimate based on today's job market. Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy. Click the link in the email we sent to to verify your email address and activate your job alert. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and . Learn more in our Cookie Policy. Click the checkbox next to the jobs that you are interested in. You can unsubscribe from these emails at any time. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Field Investigator. Equal Opportunity Rivian is an equal opportunity. scusiamo se questo pu causarti degli inconvenienti. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Ci Visit the Career Advice Hub to see tips on interviewing and resume writing. Get email updates for new Service Advisor jobs in Cincinnati, OH. As a company, we constantly challenge what's possible, never simply accepting what has . Provide diagnostic and repair support of a geographical region consisting of several Rivian service . We'll be sending you new jobs as they are posted. Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. How much do Rivian employees make? The love and flexibility to travel and mentor are a must. By clicking Agree & Join, you agree to the LinkedIn. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. . This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. envie um e-mail para Transgender Benefits: In alignment with WPATH guidelines, our 2022 plans provide coverage toward medical, pharmacy and cosmetic needs. Ability to read and speak fluent English. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Rivian is on a mission to keep the world adventurous forever. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. All Rivian - Sales salaries. Job Title. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Join to apply for the Field Service Advisor III role at Rivian. $25.63 per hour. Field Service Engineer IV - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Parts Advisor IV in Rivian Automotive, Ability to train and guide others on the basics of receiving and stocking parts, managing inventory, requesting access to key platforms and dealing with customer questions and objections and follow up on the associates progress, Support other Rivian Service Centers when required, Ability to explain, and execute processes / standards (e.g. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Your job seeking activity is only visible to you. . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Shifts may include evening, overnight, or early, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Must possess a valid drivers license and clean driving record, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle. The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. Shifts may include evening, overnight, or early morning hours, No driving related suspensions or revocation of Driver License (within a 3-5 year period). More Rivian Sales salaries. enva un correo electrnico a Experience in an automotive or high-tech environment preferred. Rivianis on a mission to keep the world adventurous forever. No driving related suspensions or revocation of Driver License (within a 3-5year period). Administratief medewerker Venlo (32-40 uur). para nos informar sobre o problema. Organizational and time management skills. Get email updates for new Service Advisor jobs in St Louis, MO. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management. Disculpa . Car Sales Executive. Join to apply for the Field Service Advisor role at Rivian. Wenn Click the checkbox next to the jobs that you are interested in. Field Service Advisor: New York, NY: 11/19/2022: $79,306: SR. Field Service Technician: New York, NY: 11/19/2022: $100,176: Engineering Intern-Data . Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Click the link in the email we sent to to verify your email address and activate your job alert. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Sign in to create your job alert for Service Advisor jobs in United States. Sign in to create your job alert for Service Advisor jobs in Boston, MA. Please enable Cookies and reload the page. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Experience in parts management, process standardization, continuous improvement, and managing escalations is a plus. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Aydanos a proteger Glassdoor verificando que eres una persona real. Select Accept to consent or Reject to decline non-essential cookies for this use. By clicking Agree & Join, you agree to the LinkedIn. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. los inconvenientes que esto te pueda causar. Password (8+ characters) . C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Shifts may include evening, overnight, or early morning hours, Receive alerts for other Field Service Advisor III job openings, Salary.com Estimation for Field Service Advisor III in United States, MD. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. per informarci del problema. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. warranty return, shipping process, channel planning, pre-pulling parts, indirect purchasing) when needed, and the ability to follow up and provide feedback, Understand, and explain the physical inventory process (preparation and execution), Provide constant communication and feedback to the channel planning team to ensure proper MIN/MAX levels, Understand and explain KPI's and metrics and their significance, Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn, Comfortably communicates with technicians and leads to promote clear communication channels. Als u dit bericht blijft zien, stuur dan een e-mail Responsibilities. Caso continue recebendo esta mensagem, The Service Center Launch Advisor will be responsible for support and development of field service advisors. Additional pay could include bonus, stock, commission, profit sharing or tips. Join to apply for the Field Service Advisor IV role at Rivian. Find out the highest paying jobs at Rivian and salaries by location, department, and level. Assist in the development of standardized work, Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed, Maintain a high-quality relationship with all departments within the organization, Support and participate in initial Launch activities for setting up SC locations and model change activities, 2 - 3 years experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required). The estimated hourly pay at Rivian ranges from approximately $16.24 per hour for Program Manager to $46.64 per hour for Software Engineer Intern.. Rivian is looking for an experienced Service Advisor to work at one of the world's most adventurous vehicle brands. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. Referrals increase your chances of interviewing at Rivian by 2x. Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Research salary, company info, career paths, and top skills for Field Service Advisor Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. message, please email 3 salaries reported. Printer Field Service Technician, Rapids, IA. Expediting Skill Order Fulfillment Supervisor Filter your search results by job function, title, or location. We are sorry for the inconvenience. We'll be sending you new jobs as they are posted. Reviews about pay and benefits. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Click the checkbox next to the jobs that you are interested in. Average salary. Get email updates for new Service Advisor jobs in Boston, MA. Rivian is on a mission to keep the world adventurous forever. Password (8+ characters) You may also apply directly on company website . Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? 17 Rivian Field Service Advisor jobs. Are you sure you wouldnt like a free professional resume evaluation? By clicking Agree & Join, you agree to the LinkedIn. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Regional Sales Manager. Organizational and time management skills. By clicking Agree, I consent to our data usage policies as stated. Email. Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Your job seeking activity is only visible to you. As a Launch Advisor, you will travel throughout North America, opening new Service Centers on a rotation during a massive growth phase and supporting existing locations as they scale. Get notified about new Service Advisor jobs in United States. Get email updates for new Service Advisor jobs in San Francisco, CA. The average salary for a Field Service Advisor is $53,046 per year in Illinois, which is 36% lower than the average Rivian salary of $83,804 per year for this job. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment. Rivian is on a mission to keep the world adventurous forever. Research salary, company info, career paths, and top skills for Field Service Advisor Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. . The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. This job is no longer available, but here are similar jobs you might like. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. questo messaggio, invia un'email all'indirizzo Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. You can save your resume and apply to jobs in minutes on LinkedIn. Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. excuses voor het ongemak. Encourages team members to deliver a top-notch customer experience. Know Your Worth. Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Perform detailed daily record keeping and reporting, Over-deliver in a team-based environment to achieve a common goal, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs), Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English, Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need.
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