2022.08.24 WednesdayFor example, if there are 5,000 hosts to probe, do not set a probing interval of 10 minutes. Prisma Access and Panorama Version Compatibility. cannot apply a policy without a user ID. Where Can I Install the User-ID Credential Service? The member who gave the solution and all future visitors to this topic will appreciate it! Palo Alto Networks: Firewalls, Panorama, Minemeld y Expedition CheckPoint: SmartCenter, SmartEvent, Gateways Symantec: Symantec Management Center, Advanced Security Gateway Netscope Secure Web Gateway Approximately the time spent by category 25 % Support and resolution Incidents 20 % Change Management In early March, the Customer Support Portal is introducing an improved Get Help journey. Certificates should be fine on both sides. See the new features introduced in User-ID agent 10.2 Review the Addressed Issues for your target release Panorama > Managed Collectors. Perform the install. Log Collector Configuration. The authorization key that allows a user to send user mapping data to the firewall. The key can be retrieved manually or by selecting Retrieve. Can be retrieved from the firewall manually, or by providing the credentials for an administrator account on the firewall when you select Retrieve. Palo Alto Networks User-ID agent must have a logged-on User. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! To upgrade the User-ID agent: Navigate to services and stop the service User-ID Agent. The service must be running as a domain account that has local administrator permissions on the User-ID Agent server. If WMI probing is enabled, make sure the probing interval is set to a reasonable value for the amount of workstations it may need to query. Palo Alto UserID Agent Configure Steps. Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. 2023 Palo Alto Networks, Inc. All rights reserved. Thinking about upgrading your next-gen firewalls and Panorama to PAN-OS 10.2? In the Azure portal, on the Palo Alto Networks Captive Portal application integration page, find the Manage section and select single sign-on. The member who gave the solution and all future visitors to this topic will appreciate it! Determine which domain (with corresponding domain controllers) the user-agent will be querying. Can I keep the User-ID agent 7.0.5.-3 or should I upgrade the User-ID Agent version to 8.0.1-21 version? Both settings are under User Identification > Setup > Client Probing on the User-ID agent : In some cases the WMI probe will fail because the workstation may be running a local firewall or it may not be a member of the domain. If using WMI probes, the service account must have the rights to read the CIMV2 namespace on the client workstation. In the firewall, in device>user identification> user-ID agents, in the properties of the server, do I need to check the "Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? 12:32 AM Thanks for the tip, I thought those two would be compatible but turns out not. USB/Thunderbolt external Ethernet adapters, Host registration and user authentication, WinRM Device Profile Requirements and Setup, Add or modify the Palo Alto User-ID agent as a pingable, Replace a device using the same IP address, Set device mapping for unknown SNMP devices, Assigning access values and CLIconfigurations, Apply a port based configuration via model configuration, Apply a host based configuration via the model configuration, Apply a CLI configuration using a network access policy, Apply a CLI configuration using a scheduled task, Requirements for ACL based configurations, Registration Approval (Version 8.8.2 and above), Portal configuration - version 1 settings. These connections provide updated user-to-IP mapping information to the agent. Once you configure Palo Alto Networks Captive Portal you can enforce session control, which protects exfiltration and infiltration of your organizations sensitive data in real time. This website uses cookies essential to its operation, for analytics, and for personalized content. By continuing to browse this site, you acknowledge the use of cookies. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. In a different browser window, sign in to the Palo Alto Networks website as an administrator. I find it odd it did not show up until after the Pan-OS upgrade to 9.0.8 from 8.1.10. In this section, you'll create a test user in the Azure portal called B.Simon. Next, set up single-sign on in Palo Alto Networks Captive Portal: In a different browser window, sign in to the Palo Alto Networks website as an administrator. Appears in the view only when the device is a pingable. If NetBIOS probing is enabled, any connections to a file or print service on the Monitored Server list is also read by the agent. I'm using PAN-OS 6.1 and have the same problem. The button appears next to the replies on topics youve started. Select a PC in the domain to install the user-agent software. The LIVEcommunity thanks you for your participation! ThreePAN-OS arerunning with version 7.1.1,7.0.5-h2 and7.0.2 use the same agent server. I am running version 8.0.4-5 of the UID agent. 08-29-2017 What Features Does GlobalProtect Support for IoT? Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Firewall Config Templates(network) not showing up in Panorama. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CliqCAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 20:36 PM - Last Modified07/29/19 17:51 PM. If you are not confident the workstations will respond to WMI probes, set the user ID cache timeout to a higher value since the mapping will be dependent upon the users login events. Palo Alto Networks firewall must be Version 4.0 or higher. In earlier versions of Windows, the account must be given the Audit and manage security log user right through a group policy. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. 12:33 AM, @RussMcIntirethe very short answer is: yes , at least one of your agents needs to be the NTLM relay. Thoughts? How Many TS Agents Does My Firewall Support? Before installing User-ID, run through the following checklist: Installing and Configuring the User-ID Agent, Configuring the firewall to communicate with the User-ID Agent. The User Agent Polls the device immediately for contact status. If I go into monitoring, i can see logs populating just fine and if I go into the cli and run. We didn't like this solution and backed it all out. Reading domain name\enterprise admins membership. Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? The User-ID agent account needs to be added to the "Remote Desktop Users". You can use Microsoft My Apps. The article explains some of the setup tips for configuring User-ID Agent on Windows. In Windows 2008 and later domains, there is a built-in group, Event Log Readers, that provides sufficient rights for the agent. When the limit is reached, the least recently used entry is removed (LRU cache). Domain admin has this by default. When a user who is not registered as the host's owner logs out of the host, the user ID of the host's owner is sent to Palo Alto Networks with the host IP address, even though the owner did not actually log onto the network. I actually just removed my v8 UID agent and installed the v6 version (had to remove the service first though with a "sc delete "UserIDService" command, super annoying) and all working now. Displayed when Palo Alto User Agent is selected in the SSO Agent field. In this case, if the cache timeout is exceeded after the initial login event, the mapping will be deleted even though the user is still logged in. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks Captive Portal SSO, Create a Palo Alto Networks Captive Portal test user, Palo Alto Networks Captive Portal Client support team, Learn how to enforce session control with Microsoft Defender for Cloud Apps. What GlobalProtect Features Do Third-Party Mobile Device Management Systems Support? Upgrading to User-ID agent version 10.2? No relevant account log-off event is recorded. In the menu, select SAML Identity Provider, and then select Import. If a user is logged in remotely, such as through Remote Desktop, and there is no Persistent Agent installed on the host, login and logout information are not provided to Palo Alto Networks. For more accurate IP to user mapping support, disable netbios probing. Integrating Palo Alto Networks Captive Portal with Azure AD provides you with the following benefits: To integrate Azure AD with Palo Alto Networks Captive Portal, you need the following items: In this tutorial, you configure and test Azure AD single sign-on in a test environment. When the Palo Alto Networks User-ID agent is configured in Fortinet as a pingable device, Fortinet sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. Confirm the Domain Controller list is accurate by running the following command from a domain controller: Confirm that user ID is enabled on the zone in where the traffic is sourced. Must be running Windows Server that is a member of the domain in question. Log into support.paloaltonetworks.com and download the latest User-Id Agent. This website uses cookies essential to its operation, for analytics, and for personalized content. Port number of your choosing - any port number not currently used on this machine. Fill in the following information: Domain name - FQDN of the domain, for example, acme.com. Next, create a user named Britta Simon in Palo Alto Networks Captive Portal. When a user logs out of a host that has no owner, FortiNAC notifies Palo Alto Networks that the user has logged out. In this section, you test your Azure AD single sign-on configuration with following options. To test, run the following command from the User-ID agent. You install the User-ID agent on a domain server that Determine which user account can be used by the user-agent to query the domain. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Windows UserID agent runs on a separate server, Notification if Cortex XDR agent fails to upgrade, Windows User-ID Agent Disconnect After Failover. 7 Supported OS Releases by Model Use the tables throughout this Palo Alto Networks Compatibility Matrix to determine support for Palo Alto Networks next-generation firewalls, appliances, and agents. User-ID agent upgrade consideration qafcopa L1 Bithead Options 03-24-2017 03:42 AM Hello, I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. To configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal, perform the following steps: Follow these steps to enable Azure AD SSO in the Azure portal. Three PAN-OS are running with version 7.1.1, 7.0.5-h2 and - 78131. Select the metadata.xml file that you downloaded in the Azure portal. Replace Local Firewall object (address) with Panorama pushed object? The firewall on PAN-OS 8.0 will keep getting user information from the UserID Agent on lower versions, you will not be able to leverage new features but old functionality will keep working, If the agent is upgraded the older PAN-OS will still be able to get user-id information from but new functionality will not be available to the older PAN-OS. Learn more about Microsoft 365 wizards. is sent to the Palo Alto Networks User Agent. Available roles appear in the drop-down list. This user account must have access to read security logs and netbios probing of other machines. To make sure everything is working, create a new security rule. Learn how to enforce session control with Microsoft Defender for Cloud Apps. Where Can I Install the User-ID Credential Service? Palo Alto Networks User-ID agent must be Version 4.0 or higher. In the bottom left corner of the Zone properties page, check the box to Enable user identification. Configure Name, Host (IP address) and Port of the User-ID Agent. To confirm that the server running the user-agent is listening on the port configured in Step 8, run the following command on the PC: Log into the Palo Alto Networks firewall and go to Device > User Identification. The User-ID Agent monitors the domain controllers for the following events: show user group name group name (this will be the DN), https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFWCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:27 PM - Last Modified08/17/22 16:33 PM. Navigate to Program Files > Paloalto Networks > User-id agent. Enable user identification on each zone to be monitored. An Azure Active Directory subscription. Windows server that is the agent host, configure a group policy to allow. When you click the Palo Alto Networks Captive Portal tile in the My Apps, you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. Port on the Palo Alto User Agent configured to receive messages from external devices. Registration methods 05-16-2016 https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGUCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:36 PM - Last Modified07/18/19 20:11 PM. Please open the release notes and click on theAssociated Software Versions, From there you can checkMinimum Supported Version with PAN-OS 7.0 ( For user-id and other soft. Allows you to integrate directly with the firewall when FortiNACdoes not integrate with the Windows User-ID Agent. Where Can I Install the Endpoint Security Manager (ESM)? I have searched for a similar error but can't find anything close. Ignore list - IP address of the terminal server, any other machines that could potentially have multiple users logged in simultaneously. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. On the Select a single sign-on method page, select SAML. Initially, we were trying to do user mapping by implementingUser Mapping Using the PAN-OS Integrated User-ID Agent. The LIVEcommunity thanks you for your participation! etc ), Screen shots from the release notes of pan os 7.0.0. Both firewalls connected to the same User-ID agent server. In this section, you'll create a test . If you want to create a user manually, contact the Palo Alto Networks Captive Portal Client support team. If not, not all the User-to-IP mappings may be included since any domain controller can potentially authenticate the users. 02:14 PM Description of the device entered by the Administrator. 05-16-2016 In early March, the Customer Support Portal is introducing an improved Get Help journey. Panorama Web Interface. If this yields a logged on user, FortiNAC sends user ID and IP address. HiTypically, you want to run the agent at the same or lower version than your PA firewalls. We didn't like this solution and backed it all out. A host has no associated owner and is registered as a device; a user logs onto the network with this host. You can control in Azure AD who has access to Palo Alto Networks Captive Portal. Is there any other thing I can check? We ran this config for nearly 2 weeks with no issue before then. Date and time that the device was last polled. 08-29-2017 By continuing to browse this site, you acknowledge the use of cookies. For Palo Alto Windows User-ID agent versions prior to 7.0.4, the XML API must be enabled to allow communication with, Hosts that will be affected by or managed by the Making the account a member of the Domain Administrators group provides rights for all operations. In the menu, select SAML Identity Provider, and then select Import. Zip the user-id agent folder and back it up to a different location. I am running a v6.0 Palo virtual firewall and trying to connect to a user-id agent on a Windows 2k8r2 server. Which Servers Can the User-ID Agent Monitor? Windows XP, Windows 7, Windows 8 or Windows Server 2003/2008/2012. On the. Navigate to Program Files > Paloalto Networks > User-id agent. In early March, the Customer Support Portal is introducing an improved Get Help journey. Where can I install the User-ID agent, which servers Enter the API Key value. - edited The best way to verify the same is referring to the release notes of the base image. Windows firewalls can be set using these commands locally on the workstation or server if remotely configurin the firewall is not possible: For Windows Vista/Windows Server 2008 (note that command line should be executed in the. Palo Alto Networks Next-Generation Firewalls, WildFire Appliance Analysis Environment Support, PacketMMAP and DPDK Drivers on VM-Series Firewalls, Partner Interoperability for VM-Series Firewalls, Palo Alto Networks Certified Integrations, VM-Series Firewall Amazon Machine Images (AMI), CN-Series Firewall Image and File Compatibility, Compatible Plugin Versions for PAN-OS 10.2, Device Certificate for a Palo Alto Networks Cloud Service, PAN-OS 11.0 IKE and Web Certificate Cipher Suites, PAN-OS 11.0 Administrative Session Cipher Suites, PAN-OS 11.0 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 11.0 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.2 IKE and Web Certificate Cipher Suites, PAN-OS 10.2 Administrative Session Cipher Suites, PAN-OS 10.2 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.2 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.1 IKE and Web Certificate Cipher Suites, PAN-OS 10.1 Administrative Session Cipher Suites, PAN-OS 10.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 9.1 IKE and Web Certificate Cipher Suites, PAN-OS 9.1 Administrative Session Cipher Suites, PAN-OS 9.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 9.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 8.1 IKE and Web Certificate Cipher Suites, PAN-OS 8.1 Administrative Session Cipher Suites, PAN-OS 8.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 8.1 Cipher Suites Supported in FIPS-CC Mode. FortiNAC sends user ID and IP address. For single sign-on to work, a link relationship between an Azure AD user and the related user in Palo Alto Networks Captive Portal needs to be established. Cortex XDR Supported Kernel Module Versions by Distribution, Cortex XDR and Traps Compatibility with Third-Party Security Products. The Role for this device. I have 2 servers with the user-id agent and 2 servers with the terminal server agent all set up and working. Save the downloaded file on your computer. You should be able to select users or groups. Click Accept as Solution to acknowledge that the answer to your question has been provided. In the SAML Signing Certificate section, next to Federation Metadata XML, select Download. This port must match the XML API port configured on the Palo Alto User Agent. Users can be authenticated with any DC in the domain, so you can enter up to 10 IP addresses. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This information identifies the user to Palo Alto Networks allowing it to apply user specific policies. Lists all available device types.
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