2022.08.24 WednesdayThe issues were filed with **** when the coach was new. Please send them into the rep you have been working with, or we can reach out to the dealership your coach is at, to obtain photos noting the concern. Number Of Radios. Mr. ******** needs to arrange pick up with the **** dealership. The elements cause the roof to expand and retract. ********* in **** had the coach for six weeks only to decide in the end not to do the job. Then to ********* in ****. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. Your actual payments may vary. One previous owner purchased it new.We have had multiple issues with the coach. You might find those release tools with the manual for the radio. Speakers. purchased in July 2022. State: Arkansas. Couch framing falling apart from 1in screws being used. Ill keep taking all suggestions and look a while longer. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. Did you recently have your batteries drain on you? On our 2015 ND the wiring was a mess but our major problem wound up being as bad radio replaced with another bad radio and finally the third radio worked until trade in. Seamless Roof has bubbles. **** has already sent the flooring. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. The best of Class A amenities and more power than a Class B. See us for more details. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. Stock Number Rates and amount financed are determined by credit history. "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. We had the privilege to work with Joe A. the Internet Manager. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. It may not display this or other websites correctly. They found mold under the floor covering. The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. The locations they give are invalid, 2022 Thor Freedom Elite 23HFVin #*****************, Purchase date 08/20/2022 **********************. Junior Member. After changing the engine battery the radio and backup camera will not work. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. 2022 Thor Hurricane 35M. Also if your GFI isnt easy to locate, you may have one on the inverter itself. Which we received no assistance. good-will offer. Most of the issues listed on pdf ************************************************************** 2021. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. ****** was not being truthful. Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? 2003 Thor Motor Coach Jazz - RVs & Campers - Facebook I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). It drops down over drivers head onto safety pins. I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. Seal leaks and causes extreme noise when driven at highway speeds. *All RV prices exclude tax, title, registration and fees, including documentary service fees. Mine is under our bed but doesnt have one. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! Brought the coach home. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. Brand: Thor Motor Coach. RVers Ask: What's The Best Way To Sell An RV? There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. She is also equipped with . She agreed to wait till it is safe to drive the coach to get the estimates. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Can hitch up to 8,000 lbs. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. Pantry. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. Diesel and gas-powered chassis options. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. We have endured a long and arduous journey. Immediately I had power to my Axxera. The $1,000.00 bid they accepted. Thank you. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. 15,0000miles Specs: Ford E350 . Solar panals not bolted properly to roof.Propane sensor faulty. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . These issues are ongoing, not new. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. Thor Motor Coach's diverse product lineup includes many of the world's most recognized Class A, Class C and Camper Van brands. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . My Thor Rize was not properly built. On mine there is a pin hole and we stuck a safety pin in and, Thanks all. Probably have to pull radio out to find inline fuse. We purchased a 2016 ************ 40xte with ****** miles on it. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. We are so very happy with the coach we purchased! Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. Owners Manuals - Thor Motor Coach On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. How can **** choose to refuse to fix this chronic and widespread issue? That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. We are well aware that the coach is off warranty. ********************************* became Retail Warranty Supervisor in April of 2022. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? You are using an out of date browser. After all the warranty work, we had to winterize the coach for the 2019 season. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! Thor Motor Coach Vegas 24.1 - Fixya Message. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. This is Thors final offer as it has been stated multiple times. You must log in or register to reply here. Call 248-662-9910 or fill out the contact form to learn more. This dealer in **** miles away so thats not happening. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. The same way they want they money on time, Included my vin number thor vegas **** 2022. We have contacted the customer to investigate the root cause of the concern. Standard and optional features listed on units may or may not reflect actual in-stock unit. Complete this form and we'll contact you with our wholesale price. Television. Then click on the manual name to download. **** refuses to act in good faith. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. Then ***** struck, with travel restrictions in place. After reviewing the Pre-Authorization, our stance on the roof concern remains the same. 2022 Thor Motor Coach Challenger RVs for Sale Near You. Discover the necessary items to make this an unforgettable adventure! ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. After countless emails and calls to *********************, we never heard from him again. Again, the deal fell through . Our Owners Resource and Owners Guide can help you get the most out of your travels. The Border Hookups Hit The Road With A New Song. Watch on. RV Wife. Posts: 2,166 THOR #11781. This is Thors final offer as it has been stated multiple times. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). Fort Wayne, Indiana, United States. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. We have acted in good faith throughout this entire ordeal. Submitting a response indicates a willingness to work with customers to make things right. Across from the bed there is even a place for an optional 32" LED TV. Troubleshooting and Repairing RV Electrical Problems for - AxleAddict Our 2019 ************ Motor Coach seats have started to completely disintegrate. We are also providing the **** commercial vehicle center web address. They are the same issues we continue to try to get resolved. . Not sure where the in line fuse is located any help locating would be appreciated. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. We have a 2017 Thor motor home with a radio installed backup After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. After no word or information on the status of the vehicle in ******* on Monday, November 7th, from Thor or ****, ****************** made a phone call to ******* **** on Tuesday, November 8th at 9:23am to learn and to his surprise that arrangements had been made on the payment to **** from Thor, on Monday, November 7th! Stock #46257. Just for good measure, recheck those easy to access fuses in the panel in the coach. Both electrical circuits must be energized for either radio to work. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. The retail declared our previous response as satisfactory, see below. As a customer of a very expensive product from Thor, actions and attitudes of **** contacts **** and ******, are unacceptable. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. Thor Industries Owner's Forum - iRV2 Forums The dealers in my area state that they dont even know what a ********* is and dont work on them. 2. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. MSRP Price: $157,576. As a matter of policy, BBB does not endorse any product, service or business. The memory function power for both radios comes from the chassis battery through the 100 amp, 12 volt circuit breaker next to the battery. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! We want **** to act in good faith and resolve these longstanding issues. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The claim is currently under review, you should hear back from your rep by the end of this week. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. It seems each Thor MC plant wires the radios differently. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The solenoid is subject to failure and if it does, the switch will do nothing. We have sent the invoice for labor charges to ****. 2016 Freedom Elite 28H with a Axxera radio. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. He made us feel at ease during the whole process. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. **'s labor charges of $7,500. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****.
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