2022.08.24 Wednesday2008/09 Qantas Data Book . "I don't work for a tea and coffee company. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. We integrate aviation operational safety, work health and safety, aviation and cyber security, environment and business resilience, learning from collaboration and shared experiences to make the system better and stronger. 3 0 obj A Whistleblower program is an important element in deterring corrupt, illegal or other undesirable conduct. As a result, we have emerged from the pandemic a stronger and more resilient company. "For pilots, job security is everything," he said. He was Chairman of the International Air Transport Association between July 2012 and June 2013. Qantas makes no apologies. "Any one of those things on their ownisn't a big deal to deal with, but when you start adding them up all together, across multiple flights, that starts to become a concern for safety.". We're proud of our joint collaboration with government and broader industry to strengthen Australias approach to anti-corruption through our participation in dedicated focus groups, such as the Bribery Prevention Network and our association with industry bodies such as the Global Compact Network. "So, what should have gone in the front, went in the back. Objectives The revised Risk Management Policy forms an integral part of the internal control and corporate governance framework of Bharat Forge Ltd. The Audit Committee undertakes the functions of a risk committee as set out in the ASX Corporate Governance Principles. Jetstar-branded carriers operate more than 5,000 flights a week to more than 85 destinations. Where appropriate, we're committed to working with external organisations and initiatives that promote transparent reporting of financial and non-financial metrics in the public interest. Andrew is also the Qantas Group Company Secretary. If we identify material risks, we will not transact with suppliers until those risks have been resolved. Qantas Group returns to profit with record first half result. Both Qantas and Jetstar have introduced engagement and culture-focused training programs, covering 21,000 employees. Involuntary Deportees include persons who overstay working visas, are denied entry for visa irregularities, and criminal extraditions. Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. We do this by mitigating unconscious bias and improving access to flexibility, talent programs and dedicated leadership development. Risk Management Policy Release Date December 11, 2014 Revision Date June 24, 2021 Issued by Risk Management Committee Supersedes Released dtd. Scope This policy sets the minimum requirements related to risk management for the Sandvik Group. click here. Board Charter View PDF Audit Committee Charter View PDF Compliance, Safety & Responsible Gaming Committee Charter View PDF Risk Management Committee Charter View PDF As a result, we have emerged from the pandemic a stronger and more resilient company. John Gissing was appointed as Group Executive, Associated Airlines and Services in March 2015. Upgrade my browser. Many of our employees donate their time and skills to good causes. Our Board of Directors combines deep experience and diverse perspectives to ensure we're delivering against our strategy and meeting our responsibilities to investors and other stakeholders. <> click here. For Qantas, these partners include Make-A-Wish Australia, the National Australia Day Council, Sydney Gay & Lesbian Mardi Gras, UNICEF Australia, the Great Barrier Reef Foundation and Oz Harvest. ". Rob Marcolina joined Qantas in October 2012 as Executive Manager Strategy and has expanded his role over the past few years to now having responsibility for driving the overall strategy of the Qantas Group, leading the group wide transformation program and day-to-day responsibility for Qantas IT systems, and their ongoing efficiency and effectiveness. We provide high-quality papers covering a wide range of services. The Qantas RAP has been accredited to Elevate status, meaning we are a leader in corporate Australia. Pilot Keith Marriott retired in 2020 after a career flying planes for Qantas that spanned 36 years. Especially the staff that we deal with on a day-to-day basis around aeroplanes, ground staff, check-in staff. The two TMCs officially came together on 1 January, 2023, after the larger Gattinoni Group (which also . OurModern Slavery Statement (PDF)outlines in detail the measures the Group had to take to ensure its survival, including the potential human rights impacts, on our people, operations and supply chain. Qantas responded by applying to have their existing enterprise agreement terminated and push the employees back to the bare-bones-award safety net, with significantly lower pay and benefits. It outsourced the work to contractors, anticipating savings of a hundred million dollars a year. "So, for that critical safety sensitive role, basically people are now being paid the same as if they worked in a fast-food outlet or worked at a supermarket. The global financial crisis will affect the international business operations of Qantas Airline. Therefore, job security is absolutely paramount, and pilots cherish their job security. Our commitment is reflected in ourCode of Conduct and Ethics[PDF],Human Rights Policy Statement[PDF]and ourModern Slavery Statement[PDF]. Cyber Security Policy; 5. Security Policy. Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he had been a partner specialising in mergers and acquisitions, equity capital markets and general corporate and governance advice. Compliance measures are used as a tool to address identified risks. Definitions 1) Life insurance and pension programs are primarily managed by HR and Group Compensation & Benefits. Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our GroupClimate Action Plan (PDF)in 2022. As a company thats been around for 96 years, Qantas is used to looking at the big picture. Across our workforce, we maintain an 'informed culture' of safety and security. Scope And it was only realised it was done the wrong way just before the cargo hold was supposed to be closed.". Learn more about our Supply Chain Assurance Program (PDF). "Now, if you are a worker with a mortgage and your employer is threatening to terminate your existing enterprise agreement, the consequence for you could be that you can't pay your mortgage, that you no longer have the income coming in that you have organised your life around.". New airlines entry in the industry and competition in the domestic market, Other Tools and Techniques Tool Identification Techniques. Since the dawn of the Jet Age, it has never suffered a fatal accident or lost an aeroplane hull, which is a credit to its staff and its leadership. "We're seeing them occur across multiple weeks, and ultimately that's where things start to increase in operational complexity. Training is primarily delivered online, however we may conduct face-to-face training for employees operating in high-risk roles following consideration of factors such as the corruption risk index of the country, the level of interaction with government, and the nature of the business activity. Reconciliation Action Plan (RAP) Investor day The aviation industry frequently deals with uncertainty, whether it's in the price we pay for fuel, business and consumer confidence and demand levels, weather patterns, geopolitical events and as seen recently, pandemics. He has also been a press secretary and senior political adviser to various Australian political leaders and Ministers and worked as a journalist in newspapers and television in Australia, the US and UK. Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our Group Climate Action Plan (PDF) in 2022. Audit Committee: Belinda Hutchinson (Chair), Maxine Brenner, Jacqueline Hey and Todd Sampson. The Qantas Group beliefs anchor our internal priorities and initiatives, including investment in training, effective communication, rewards and recognition, and commitment to diversity and inclusion. March 17, 2020 . As a matter of fact, only particular people are gifted with a talent for writing. In FY22 we engaged external expert advisors to conduct a refresh of the Groups previous saliency assessment. Further detail on our supply chain assurance program can be found in our Modern Slavery Statement. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Its constant refrain is that it does what it needs to do to meet its business objectives, compete in a tough market, and remain viable. We aim to build a diverse, inclusive and resilient culture to maximise engagement and performance, and remain an employer of choice in Australia. Andrew Finch joined the Qantas Group in 2012 and is the Qantas Groups General Counsel and Group Executive, Office of the CEO (being the Groups central assurance functions of safety, security and internal audit). Every employee and contractor is aware of risks to the business and their responsibility to manage those risks, and we encourage employees to highlight actual or potential concerns. Watch Four Corners' full investigation into the chaos inside Qantas tonight at 8:30 on ABC TV and ABC iview. ", When asked if it wasfair, MrJoyce replied: "It's a necessity for us to keep our business going.". He worked for a specialist, external labour-hire firm that supplies flight attendants to Qantas and a subsidiary company, QF Cabin Crew Australia, that Qantas set up to employ new international flight attendants. All of this gives us confidence as we invest for growth and future success. No sponsorship is available at . "And then what they do is, they play one group of pilots off another group, and essentially threaten to take the flying a group of pilots is currently doing and give it to another group of pilots.". We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. Additionally, the attempts to lay off or retrench some workers may result into litigations that will cost the company heavily. Some staff we spoke to worried that what they view as the nickel-and-diming of staff is approaching a point where it could affect safety. How to make a disclosure under the Whistleblower Policy. You basically fully commit your life to the job, but your skills are not portable. Jetstar's community initiatives include Star Kids, which raises funds for World Vision, and Flying Start, which offers grants for charitable initiatives. Lesley Grant was appointed as Group Executive, People, Culture and Corporate Affairs from 1 November 2017 and previously held the positions of Chief Executive Officer, Qantas Loyalty from 2012 to 2017 and Group Executive Customer and Marketing. We report transparently to demonstrate how we're creating shareholder value, advancing our strategy, laying foundations for long-term sustainability, and making a positive impact in the communities we serve. Qantas told ABC's Four Corner that it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". Opens in a new window The airline announced on . Storms threaten north-east United States after tearing through the south, leaving 10 dead, Canberra coach Ricky Stuart slams NRL, RLPA following further concussion controversy, 'How dare they': Possum Magic author hits out at 'ridiculous' Roald Dahl edits, 'Dastardly and heinous crime': Philippines governor killed at home by unknown gunmen, Vanuatu hit by two cyclones and twin earthquakes in two days, Emily was studying law when she had to go to court. A third hat has been thrown into the ring in the race for a potential new boss of Qantas as Alan Joyce prepares to step down as chief executive by the end of the year.. Stephanie Tully was appointed Chief Customer Officer in August 2019, following a 15-year career at the Qantas Group spanning operational, commercial, customer experience, marketing and strategy roles across the airline and loyalty businesses. This will have negative impacts on the company profits and may also be an opportunity for the competitors to thrive. There's a lot that can go wrong. click here. <> ", A Qantas pilot told ABC's Four Corners: "When you mix a safety critical role with a threat of losing your job, then it really only ends in one way. In line with this, the Qantas Group committed in 2017 to align our climate change-related disclosures to the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). 1 0 obj From 2017/18, we will shift our reporting to open source disclosures, leveraging our Key to this is responsible, ethical and sustainable business practices. Two words showed something was wrong with the system, After centuries of Murdaugh rule in the Deep South, the family's power ends with a life sentence for murder, With Prince Andrew's sweetheart mansion rental ending, King Charles offers compromise that shocks his son, Flooding in southern Malaysia forces 40,000 people to flee homes. David will remain as CEO of Qantas Domestic until his departure. Immediately prior to her appointment as Chief Customer Officer, Vanessa was the Executive Manager of Sales and Distribution with responsibility for the airlines revenue through all sales channels including key corporate and agency accounts. Commercial experience with contract management Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). Upgrade your web browser for an enhanced experience. click here. A risk is anything that could potentially impact your project's timeline, performance or budget. We continually review the criteria we use to identify and assess supplier risk to ensure our methodology is reflective of the shifting global environment. "It's been prepared to take every angle under the act. Qantas Airways Limited ABN 16 009 661 901. The Qantas Sale Act requires the Constitution to contain specific provisions designed to reflect Qantas' position as Australias national carrier. Learnabout how we're managing our climate risk by enhancing our understanding of the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. Tino commenced his career in professional firms, including Ernst & Young, where he held Tax Accounting and Audit positions in Australia and the UK. As part of this, we commissioned an independent survey of several thousand employees in 2019 to better understand their experience of any harassment in the workplace. The Civil Aviation Safety Authority has endorsed multiple safety and risk management systems at Qantas, and no-one is suggesting there is currently any systemic risk. "It takes a long time to become a pilot. Flights are being cancelled because crew are running out of hours to operate these flights in the time it would take to fix the issues.". To find out more about our environmental strategy and performance, Safety and Health Policy; and 10. "What we have had to do over the years to be efficient to be able to compete in a very competitive in market," Mr Joyce told ABC's Four Corners, in answer to our questions at the Qantas group financial results briefing. 4 0 obj hR:)[%_f: -7Q&vj;gm ! q$u}^VQ PI Upgrade your web browser for an enhanced experience. This process is designed to identify, assess, monitor and manage all business risks, including strategic, operational, financial, and compliance risk. Andrew began his career in IT consultancy. And we know that our continued success relies on day-to-day operational excellence and keeping a steady eye on the horizon. We recognise human-induced climate change is a significant issue for the aviation industry. The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders. In summary, the changes are: Andrew David, who is CEO of Qantas Domestic and International, will retire from the Group in September 2023. Opens in new window We set mandatory requirements to manage and protect the health and wellbeing of our employees and contractors governed by the Our Requirements for Health standard and our mandatory minimum performance requirements for risk management, as well as local regulatory requirements, standards and procedures. He has more than 35 years experience in the aviation industry across regional, domestic and international operations in both the premium and low cost carrier sectors. I couldn't have scripted a better career.". While the new FRMS allows for flights in excess of the current 20-hour ceiling, Project Sunrise flights will still need to be approved on a route by route basis. Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he . The Qantas Group announced its Chairman succession on 28 June 2018. You will lead the delivery of risk management improvement projects as well as provide risk advisory services to enhance risk management capabilities, culture and awareness across the Qantas Group. Weve been serving communities for more than 100 years. The Group undertook our first climate scenario analysis in 2019 in line with the recommendations of the TCFD. Andrew David has extensive airline experience. making it easier for people to formally report workplace bullying and harassment; improving the inclusiveness of organisational culture; and. Costs of acquiring and maintaining staff. On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. . The Board adopted its Board Charter (PDF) on 1 September 2003. Our Group Financial Framework - introduced in 2015 - aligns our strategy and key performance metrics with long-term shareholder goals, enabling consistent, year-on-year comparisons. *Subject to a dividend being declared by the Board. The CHESS has responsibility for strategy, policy, systems oversight, monitoring and corporate governance over operational risks of the Qantas Group. He is a member of the Institute of Chartered Accountants in England and Wales. The role of CEO of Qantas Domestic and [] Read more However, it saysit requires fewer engineers than it had pre-COVID because maintenance requirements are much lower, with its 747-fleet retired and international capacity down. Modern slavery including child labour / forced labour; Cyber security including data and credit card protection. Before Qantas, Andrew was Senior Vice President Public, International, Industry, Environment Affairs at Emirates, based in Dubai. The Qantas Group is committed to ensuring the protection of all Disclosing Persons, information regarding the investigation process and the protections available to Disclosing Persons is available in the Policy. The Qantas Group adopts a proactive approach to enable identification, evaluation and effective management of the risks and opportunities that arise. Secondly, the increasing the cost of maintain the company employees may increase because of the trade unions and employment agencies that calls for the protection of the workers rights(The Conversation , 2015). Safety, Health, Environment and Security Committee: Antony Tyler (Chair), Alan Joyce, Belinda Hutchinson and Michael L'Estrange. He has been involved in start-ups, mergers, acquisitions and major change programs. <>/Metadata 362 0 R/ViewerPreferences 363 0 R>> We are committed to managing the risks that come with a volatile environment by strengthening business resilience and building an agile, adaptive culture - giving us the foundations for sustainable performance in all market conditions. "I considered it to be one of the greatest privileges that anyone could have. Photo: Qantas News Room. Qantas risk management practices capture threats and opportunities that have been assessed using the QRAG, with risks reported to Executive Management based on their significance (risk rating and/or consequence levels). To find out more about how Qantas is advancing the best of Australia, Prior to March 2010, Mr Evans roles with Qantas covered many areas including a number of senior financial roles within the Group, commercial and business analytics and the implementation of major business change initiatives; scheduling of the international and domestic network, ticket pricing, revenue management and airline operations on the day; as well as readiness activities for the arrival of the Airbus A380. Tino is a Chartered Accountant, a member of the Securities Institute of Australia and the Institute of Company Directors and is a member of the National Executive of the G100. Qantas operates within a Security Management System, a systematic approach to managing security, including the necessary organisational structures, accountabilities, policies and procedures. As cancellations and delays threaten Qantas's reputation with customers and its budget faces challenging conditions, can the airline turn things around? To avoid accidents, it is necessary to put many slices together to layer the defences so there is no possibility that the holes can line up and an accident happen. We regularly review our risk triggers and due diligence processes to ensure they are reflective of changes in the global environment and are effectively designed to enable us to identify, prevent, mitigate and account for how we address modern slavery risk in our supply chain. Prior to joining the Qantas Group in 1999, Mr Evans held a number of corporate finance roles with Caltex Australia and KPMG in Australia and the UK. Risks are potentialities, and in a project management context, if they become realities, they then become classified as "issues" that must be addressed with a risk response plan. Qantas Group Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. Climate scenario analysis allows the Qantas Group to estimate how we are positioned to withstand different climate futures over the medium to long-term. He commenced with Qantas as Chief Operating Officer in July 2014 and on 1 March 2015 was appointed Chief Executive Officer of Qantas Domestic. He joined Qantas in 2006 as General Manager Strategy, then CFO and Head of Commercial for Loyalty and was Group Deputy CFO from August 2009 before being appointed Group CFO in March 2015. Among other roles in business and the community, Mr Joyce is a Director of the Business Council of Australia and member of the Male Champions of Change. In addition to the human rights due diligence and risk assessment of new and recontracting suppliers, we commenced work to assess our existing unassessed supplier base. The ability to work under pressure in a highly regulated environment. We test the strength of our culture through annual employee surveys and analysis of retention and turnover, using the insights to find out what's important to our employees and how we can improve in future. Supporting our Code of Conduct and Ethics is a suite of policy documents, procedures and guidelines that outline the minimum standards required of all our employees, and which support our employees to act legally and with integrity. Opens in a new window His work experience covers both full service and low cost carriers. Since then, the Group has been working to implement these across the core elements of climate-related disclosures.
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