2022.08.24 Wednesday. That amount was the deposit I made plus the insurance I bought. LauraS Ashley boarded her first cruise more than a decade ago and never looked back. Ill remember that for next time, or I suppose I could pursue it now. FCCs are non-transferrable but may be used to pay for others on the same booking. How long will it take to get my refund or FCC? Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. See more info here and choose the perfect Princess package for you! Celebrity waived the cancellation fee on that one. According to Fox San Diego, the cruise line canceled 11 sailings on the Diamond Princess from San Diego between September 1 and November 13. While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. How does that work?A: PVP is refundable until final payment is due. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. CRUISE HIVE LTD 2008-2023. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. In the FAQ about CwC they say to call Cost Center if you have a cruise in mind before FCC appears. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. I thought there was a new number for us to call! My non-refundable deposit was $200 for our cabin, and our insurance cost was $279.84.not sure what the $239.92 is: Check your credit card statement. You . Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. You can find out details of your compensation by clicking the link that matches your sail date below. Thats why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. The cruises include departures out of Hong Kong, Brisbane and Sydney. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Sign it in a few clicks. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. Now to deal with the refundable part back to my Princess Gift Cards. "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. I think Princess also calls it Book With Confidence. I'm so frustrated. . You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. The final ship in the fleet to resume guest operations will be Sapphire Princess out of Los Angeles on September 24, 2022. All Rights Reserved. In fact it was the opposite. We'll see. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. They will receive 100% of the cruise fare paid in the form of FCC. Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. I just canceled a cruise we were supposed to be on January 31st. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. Princess Cruises offers two levels of PVP Standard & Platinum. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. Edit your princess cruises refund request form online. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. Senior Editor, News and Features. These are two separate situations. Thats no fun. FCC for my deposit paid. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. I was told by my TA that that amount would be issued within a few months as a. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. You can also visit our Frequently Asked Questions. window.__mirage2 = {petok:"Qddf2I9l1A9H_69ZQRyFvWyBG4Z5oV6EVUBcilrF3UU-31536000-0"}; By Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. 75% of full fare. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I don't expect to see it for a couple of months, but I will continue to check every week or so. Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. For details, see Terms & Conditions below. Not quite sure why. So, the cruises impacted are from September 5, 2023, through October 10, 2023. If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. 100% of full fare. Cancellation Fee Waiver1 (Non-insurance features provided by Princess Cruises)Life is unpredictable but you can rely on Princess Vacation Protection. In either case, if you've booked your own airfare, you will have to contact your airline. Any other pre-packages not purchased with the cruise fare will automatically be refunded. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. I thought I read somewhere it was only until April 2022 to book something. Some lines, however, may still require one or more protocols to be adhered to, either on a. 2 of my 3 cruises are under redeployment or reassignment (canceled). CRUISE HIVE LTD 2008-2023. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 Link to post Share on other sites. Keep asking questions in case the website hasnt been updated. 1For United States and Canadian residents only, excluding New York and Quebec. Amount of onboard credit varies by cruise length to which the deposit is applied. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. 03. I mean I've got enough FCC to cover the Ruby, Enchanted, and half Royal. Cruise Lines Modify Cancellation Policies For Better Flexibility; . Most medical expenses are covered in case you become sick or injured during your trip. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . I canceled my 28Feb2022 cruise 62 days prior. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . If you have any questions about your current coverage, call your insurer, insurance agent or broker. I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. Instead there's some other cruises that I was watching. The Princess cruise ship that dominated the headlines when the global pandemic started to impact the cruise industry nearly 2020, is still awaiting to make a return to cruising. Started August 27, 2021, By Youll get everything youve paid back, either as a refund or FCC? You dont need to take any action to receive the default compensation offer. If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. By Your well-being is our number-one concern. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. I was on the Diamond in Nov on a cruise tour. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Every cruise line calls it something different! I wonder where the Royal will go? I was refunded all but about $500 to my credit card within a few days. List says Royal- Alaska. Travel Insurance Benefits2(Underwritten by Nationwide). If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. Princess is always telling us to book early for the best prices. WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. The line did not go into further detail. The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. With the insurance, no, I don't expect it to be refunded since I used it to cancel. When you finally decide on a vacation, rarely does one's mind resort to the worst case scenario: cancelling it. I am very confused by Princess' decision. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. This means that you have longer to decide if you wish to pay the final balance. Free expert cruise tips and news from Cruise Hive! For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. Its a convenient way to help ease your worries before setting sail. Princess wants to make sure the guest experience onboard remains exceptional and by canceling the voyages, it allows more time to increase the crew levels. I thought the NZ part of the cruise would be the biggest question mark? They removed my Vancouver to Her nolulu. Call us at 800-338-4962 or inquire about a vacation here. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. Full Refund Time Frame. Any pre- or post-cruise transfers between the airport and pier will automatically be transferred to the replacement voyage. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? There has been a fair bit of progress in the last few days about recommencing cruising from here. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. Keep checking your account on PCL website. We make it easy for you to choose a cruise. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. These FCCs can be used against any holiday that is on sale at the time of booking. When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. Also, if you cancel your cruise vacation and do not qualify for cash reimbursement due to an unstable medical condition prior to purchase, you will have the benefit of cancel-for-any-reason protection from Princess.
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