A survey of employee satisfaction among a county's 9-1-1 dispatchers found that employees struggle to keep up with calls, feel little or no control over their situation, and constantly worry about making mistakes. Benefit Package: Yes Remote: Yes, with restrictions Equipment Provided: Yes Qualifications: Call Center or Automotive Experience, Bachelors Degree or Equivalent Identify the job design method implemented in this scenario. Which one would be ideal for his staff to be successful? Which of the following A) Anyone with an Internet connection can participate in them. Which of the following is not a component of Job Analysis _______ refers to the process by which a decision is reached: the right to an attorney, the right to an impartial judge, and the right to receive a copy of the arresting officer's statement. Job Analysis D. salary and allowances from the plague. B) improve employee engagement. E) Strategic analysis, Imani knows that her team needs to complete training. E. the creation of comprehensive and detailed job descriptions, C. fixed and unchanging job descriptions for various jobs. C. job identification An example of an expatriate is a B. D) Information B) Cost What is a basic difference between job specifications and job descriptions? Egalitarian pay structures have all BUT which of the following characteristics? ________ is on-the-job use of knowledge, skills, and behaviors learned in training. D. physical strain to wrists from improper positioning for typing A. Which of the following would qualify as a compressed workweek? A. empowers workers by adding more decision-making authority to their jobs. Applying industrial engineering reduces the complexity of work. A. C) communicating why employees were asked to attend training. B) It is the support system built by an organization to support knowledge transfer. E. Mark should reuse the old job descriptions for the new jobs, instead of creating new ones. E. Job descriptions look at a job's activities, and job specifications look at the qualities needed to do the job. This change is an example of the _____ approach to job design. A) Person The employees face few challenges already. Which of the following is true of instructor-led classroom instruction? A) Expenses in the form of travel costs are high. Which of the following theories predicts that individual performance will be maximized when the pay differentials between job levels are large? WebThe meaning of job analysis is the practice of gathering and analyzing details about a particular job, such as responsibilities, day-to-day duties, hard and soft skills, qualifications, education, expected outcomes, interaction, performance standards, work conditions, physical abilities and supervision. B) recruitment and hiring What is the validity of Steve's argument? Which of the following is likely to contribute to errors in a job analysis? At the end of training, Blake and Dominic create an action plan that includes a(n) E) They offer participants many opportunities for synchronous interaction. D. Job descriptions define tasks, and job specifications define responsibilities. A) to understand opportunities for practice. Carry out time-and-motion studies to identify the best way to perform a job. A. task knowledge Work Sampling Technique E. It is an area of personal capability that enables employees to perform successfully. D) inpatriate A. B. job evaluation A. Most unions prefer which of the following? C) The distance learning method C. job training E) Strategic, Collin was hired to work on data analytics, but once he started, the job quickly changed to project management. He sent Dominic to 3 days of Excel training. The ____ method of job evaluation uses compensable factors. E. It results in abstract reports that are of limited use. The degree to which pay influences individual and aggregate motivation among employees is called a sorting effect. B. control autonomy and stress error-free work It is a work option that allows full-time employees to choose start and end times within the guidelines specified by an organization. The last step in an effective onboarding process is E) It involves identifying the knowledge and skills required for the job. E) goal oriented. often called internal equity, refers to the pay relationships among different jobs/skills/competencies within a single organization, the array of pay rates for different work or skills within a single organization, refers to the process by which goods and services are delivered to the customer. D. Team members do not have to perform a wide variety of tasks, and they view their effort as significant. A) It involves determining the cause for performance deficiency-lack of skill or a training issue. E. It results in abstract reports that are of limited use. D. comparing jobs within an organization. Bitstar Global Inc. is a soft-drink manufacturing company. D) holding managers accountable Brianna and Natalie are planning an e-commerce company for business travelers. What is she trying to measure? C) expatriate A) host country national B) recruitment It is developed using benchmark jobs and then applied to non-benchmark jobs. The industrial engineering approach is most likely to emphasize _____. D. job enlargement C. the type of products that will need to be manufactured. WebThese results suggest that the way an organization defines job performance is a source of true and important variability in validities, and that the validity of selection tests for predicting complex performance criteria may show considerably less generalizability than current meta-analysis of univariate validities would suggest. Comparisons based on the forms of compensation used by other companies are part of. E) Network analysis management system. Samcys selects security guards, conducts background checks, provides them with uniforms and training, and schedules guards to patrol and monitor security at clients' facilities. WebJob analysis provides a way to develop this understanding by examining the tasks performed in a job, the competencies required to perform those tasks, and the connection between the tasks and competencies. A. empowers workers by adding more decision-making authority to their jobs. B. job analysis E. It was created by the U.S. Department of Labor in the 1930s as a vehicle for helping the new public employment system link the demand and supply of skills in the U.S. workforce. C) develop the skills required to complete the task and return home. Shifts the focus to the employee: the skills, knowledge, or competencies the employee possesses, whether or not they are used in the employee's particular job. A group of individual jobs with similar characteristics, reveals the actual work performed and its purpose or outcome, a copyrighted, standardized job analysis questionnaire that can be used for just about any job C) role E. periodic bonuses. A. shoulder strain from carrying them around A. subject-matter experts E. Conjoint Analysis Technique, To gather information about worker requirements, the Fleishman Job Analysis System typically asks _____ to evaluate a job in terms of the abilities required to perform the job. Identify a true statement about the step-by-step approach to conducting conventional job analysis developed by the U.S. federal government. Which of the following types of skills is best improved by behavior-modeling training? B) They are rejected by major universities and therefore lack credibility. C) The level of interaction between trainees and trainers is high. C) expatriation. Mark should take care to avoid including the titles of the jobs while formulating new job descriptions. C. job description C) They prevent trainees from seeing the impact of their decisions in a risk-free environment. C. compressed workweek D) encouraging employees to give feedback to each other. Job Safety Analysis (JSA) is a procedure that helps integrate accepted safety and health practices into a particular task or job operation. A. Telecommuting may support a strategy of corporate social responsibility. D. flextime B. E. KSAOs detail the tasks, duties, and responsibilities of a job. A) top management support A. B. task ability She lets the staff decide whether to issue refunds or replace merchandise in case of consumer grievances. Which of the following methods requires evaluators to agree on which jobs are the most and least valuable, then the next most and least valued, and so on, until all the jobs have been ordered? Which of the following statements is a fact about telecommuting that would support implementing this policy? In its presentations to prospective clients, the firm claims to have skilled employees. which type of analysis is usually conducted first when performing a needs assessment in a training process? A) It focuses exclusively on on-the-job training. D) It involves determining the business appropriateness of training. Joshua believes that treating employees equally will improve their job satisfaction, which in turn will increase their work productivity and performance. INRT Software Solutions is a firm that builds information systems for banks and other financial institutions. D. the Fleishman Job Analysis Model More recently, hospitals have begun asking surgical teams to use pre-surgical checklists aimed at avoiding miscommunications and oversights. B. Chapter 4 B) This method of training does not include distance learning. A) develop a list of tasks performed on the job. She comes across an advertisement in a newspaper seeking applications for the position of an HR manager. A. defining work arrangements and reporting requirements D) reaction to the programs. He lets the staff decide whether to issue refunds or replace merchandise in case of consumer grievances. D. the ability to align researchers' work with the company's strategy The flexible work schedule option affecting the accounting department is known as _____. WebA) It is an informal learning approach initiated by employees. A. job analysis All of the following are true of an organization with a loyal soldier HR strategy except: Will focus on developing skills needed for high level service and innovation. A) Person the work performed in a job and how it gets done, the worth of the work: its relative contribution to the organization objectives, the value of goods/services an employee produces in a job, wage the employer and employee agree on for a job, relies on the work content - tasks, behaviors, responsibilities. E. KSAOs should limit the number of factors listed in job specifications. Which of the following is true about the use of massive open online courses? D) Course topics are primarily focused on science and technology. E. Self-managing teams consume more time and result in lower productivity. Which analysis should his supervisor complete? This is a valid statement because Industrial engineering will increase the complexity of the work. Concept maps showing the relationship among ideas and visual images are tools that can be best used In order to change this, management decided to combine the job duties of assistants, typists, and file clerks into a single job that requires all three kinds of work. WebIt consists of nine natural ingredients that support prostate health and the men's urinary as well as bladder system.Following the brand claims, this supplement has the ability to maintain the health of your prostate and entire urinary system, which is true and effective for everyone. C) applying learned capabilities on the job. B. supervisors The U.S. federal government has developed a step-by-step approach to conducting conventional job analysis. It considers only the inputs of a work process, ignoring the outputs. In the context of work flow design, which of the following best describes a position? One option she is considering is the Position Analysis Questionnaire (PAQ). She creates some affective outcomes. The job evaluation method that most resembles a bookcase with many shelves is: Which of the following is a characteristic of benchmark jobs? In this case, Jacob's company is most likely to use a: The most common bases for determining internal structures are: In a strategic approach to pay, internal approach to pay, internal alignment is the _____ issue to be decided, the well-defined jobs at McDonalds and their small differences in pay are an example of a(n) ____ internal pay structure. B. Incumbents provide accurate estimates of the importance of job duties, whereas supervisors provide accurate information about the time spent on safety-related risk factors. D) repatriation. In the context of a work flow analysis, the interior designers, manufacturers, and home dcor products required to provide interior design services collectively constitute the _____. E. Information provided by observers who look for a match between what incumbents are doing and what they are supposed to do may be unreliable. -Its contents are well known and relatively stable. A. KSAOs are characteristics of people and are not directly observable. They are the easiest to set up for manufacturing workers. C. designing jobs in such a way that they require minimal specialization E. working with organizations to design workspaces in such a manner that they meet, C. enforcing violations of its requirement that employers have a general duty to protect workers from hazards, including ergonomic hazards, Anthony, an HR manager at Synergy Inc., wishes to design jobs that do not exceed the mental capabilities and limitations of employees. Job Analysis Calculate the final pressure of the gas in atmospheres. It is a list of the tasks, duties, and responsibilities (TDRs) that a job entails. B. support staff being trained in front-office functions through periods of alternating work arrangements A. the set of duties performed by a person. B) team A suggestion is made to simplify the jobs in order to deal with these sources of dissatisfaction. Leeding Engines Inc. specializes in manufacturing internal combustion engines. Team members' job duties are narrowly defined. It is a work option in which two part-time employees carry out the tasks associated with a single job. Peter Libbrecht E. job extension, Which of the following arrangements would qualify as job rotation? C. skill variety Information cannot be considered to be an input because it is not tangible. Many companies are exploring the use of distance learning to provide training. E. A person who fills out the PAQ does not need college-level reading skills. Given the company's structure, which of the following qualities will be important for the new vice president to possess? Henry has been newly appointed as the head of the HR team at AAS Technologies. C. The scope for employee errors is minimal. ________ involves development programs, courses, and events that are developed and organized by the company. Alex, the HR manager, has been asked to help plan for the creation of the new unit. Pamela, the manager of an electronics store in California, gives her staff the authority to resolve customer complaints. B) Organizational He is deciding between an online distance course and a face-to-face interactive course. B. transfers employees among several different jobs at the same hierarchical level. A job safety analysis (JSA) is a procedure which helps integrate accepted safety and health principles and practices into a particular task or job operation. MGT 208 Phil, a management trainer at Flint Inc., designs a training program that focuses on capturing insights and information from knowledgeable employees. In which phase do employees receive language training and an orientation to the new country's culture and customs? In the context of the impact of internal structures, which of the following statements is true? B. E. Employees work 10 hours a day so that they work fewer days per week. Webjob analysis Carl Borden, the manager of an electronics store in California, gives his staff the authority to resolve customer complaints. A. B) It is an organizational effort that relies solely on formal training. A. A) predeparture phase. E. job extension, Javier, a regional manager for a leading automobile company in the U.S., decides to design a manufacturing job based on the principles of industrial engineering. C. Incumbents provide accurate information, but they may have an incentive to exaggerate what they do to appear more valuable to the organization. Conventional methods of collecting job information are. B) position E) Emphasizing that learning is under the employees' personal control. To do this, which of the following should Dave define? E) Market, _______ analysis involves identifying who needs training and determining employees' readiness for training. LRPN Consulting is a business consulting firm based in Nevada. D. conjoint analysis Which of the following is an example of effective onboarding? E) Learning management. Which of the following is true of the Occupational Information Network (O*NET)? E) culture. They want to be sure that all the employees have a wide scope of decision-making authority. D. job enrichment E) Strategic, ) ________ is the process of identifying the knowledge, skills, jobs, and behaviors that need to be emphasized in training. B) validate or confirm the tasks. The employees at NeiFra Infosystems Inc., a website design company, have been struggling to provide quality services to clients. B) Skill-based B) identify their role and responsibilities as an overseas manager. C) identify the jobs to be examined. B. Job Analysis B) Japanese citizen working in Japan for a Japanese firm. C. utilization analysis E) the host country supervisor. D. Give employees more authority to manage the production process. C. Its employees have a significant level of proficiency required to perform a particular task. The temperature of 2.5L2.5 \mathrm{~L}2.5L of a gas initially at STP\mathrm{STP}STP is raised to 210C210^{\circ} \mathrm{C}210C at constant volume. D) The hands-on method It uses a common language that generalizes across jobs to describe the abilities, work styles, work activities, and work context required for various occupations. Would you expect the amount of applied overhead for a period to equal the actual overhead costs of the period? B. Job Which of the following is true of an action plan for training? She feels that she has reached the highest level for her job and can now rest and relax, since she knows how to be an administrative assistant. B. to increase efficiency by identifying the best way to perform a job A firm focuses on organizational and person analysis during the ________ stage in the training design process. C. Mark should wait until the new employees are hired before creating the new job descriptions. E) This method of training can be used to transfer alternative problem-solving solutions. Describe the anatomy of the vulva. A manager of a functional department would require skills in aligning employees' efforts with the organization's higher-level goals. E. decreased specialization. C) compensation D. It only deals with the mental processes involved in performing a job. In the task-oriented approach, you first identify the tasks before determining the KSAs required. Employees in a company's accounting department work 10 hours a day for 4 days a week, while employees in the other departments work 8 hours a day for 5 days a week. E. creating complex and challenging jobs that require innovative employees, B. streamlining jobs to make them simpler and more efficient. D. Mark should consider preparing new job descriptions since new jobs will be created in the organization. A) Cognitive
Over 6 years in FMCG manufacturing, 18 years in food packaging of beverage cartons & cans and 3 years in Central Kitchen. Identify the statement that is most likely to support this argument. E) deal with differences in language and culture in a new country. E. retroactive overtime. Jenny is a line manager at Maxvin Corp. She is assigned the task of understanding and gathering detailed information about the requirements of carrying out a certain job. A) clarification C. employees in functional departments tend to identify more with their own departments. Job specifications define tasks, and job descriptions define responsibilities. A single universal plan is acceptable to employees if the work covered is highly diverse. C) This is one of the least time consuming ways to present information. Next year, the position of vice president of research will be vacant, so the executive team is working with the HR department to define selection criteria for a new vice president. Compensation Exam 2 Which of the following is most likely true of the organizational structure of LRPN Consulting? They are the most difficult to implement for people in managerial or professional jobs. Which of the following job analysis methods requires subject-matter experts to evaluate a job in terms of abilities required to perform the job? A. employees in a functional department need to work in a team. not For scheduling purposes, it is recommended that three to five interviews be conducted per day. D) attitude surveys. He considers developing a policy to allow telecommuting at his company. C. PAQ ratings cannot be used to compare dissimilar jobs. Which of the following documents includes these considerations to help Nathan in selecting a candidate? Kelly, the production manager, works with a human resource consultant to design a new work flow for the production unit. A) the foreign employees. I am most satisfied when I see my ideas being implemented by end-users and customers. In accordance to his beliefs, he wants to reduce the number of job levels and the pay differentials between the levels. E) Return on investment, As a manager, Jorge wants to find out the impact of his company's behavior-modeling training program on his employees' communications skills. Mike should conduct an interview with George to get an overview of the job and to understand how the major duties fit together. The organization plans on giving all newly hired site engineers copies of their job descriptions to help them understand what the organization expects of them. D. allows employees to mutually exchange work roles at the same organizational level. Maxwin Infomatics Corp., a nationwide logistics company, has announced the opening of a new unit for the manufacturing division. B. incumbents This saves the cashier from the physical strain of bending forward and reaching into the carts to retrieve the items.
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